Before you arrive, read our list of frequently asked questions and their answers. We’ve compiled a list of the most popular questions our guests ask us. If you have other questions that we haven’t answered here, to send us a message, and we’ll get back to you promptly.
Check in time begins at 4:00 PM and check out time is 11:00 AM.
Upon check-in, we will run an "authorization" on the card for the total room charges, plus $50 per day per suite for any potential incidental charges. The card will not be charged prior to the guest's check-out.
For guests staying 14 days or longer, upon check-in we will run a hard charge on the card for the total room charges, plus $50 per day per suite for any potential incidental charges. Any incidental funds not used, will be returned to your card at the end of your stay. These funds may be held by your financial institution for seven business days or longer after your departure.
Bank Debit / Check Cards: If the debit/check card you are using is attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay, in addition to $50 per day. This is held in case of incidental charges. These funds may be held by your financial institution for seven business days or longer after your departure.
The Floridays Resort daily resort fee of $25.00 including tax, per suite, per night, will be added to the room rate. The resort fee includes:
- Scheduled theme park shuttles
- Wi-Fi internet in all suites and public areas
- Fitness Center Access
- Unlimited local and 800-number phone calls
- Daily guestroom refresh
Yes. Guests are permitted to have up to two common domestic pets weighing no more than 25 lbs. There is a onetime nonrefundable cleaning fee of $200 for both pets, per stay.
Yes, we partner with Orlando Grocery Express. With Orlando Grocery Express, you can shop whenever you want and have everything delivered right to your door. Guests can order grocery delivery seven days a week for a delivery fee of $14 with no additional surcharges. The minimum grocery order is $40. Orders over $200 are delivered free.
The two-bedroom suite sleeps up to six.
The three -bedroom suite sleeps up to eight.
Yes, there is wireless Internet throughout the property and in all the suites.
Yes. Floridays Resort Orlando accepts packages for any of our guests during their stay and prior to check-in. Packages are stored in our Bell Closet until the guest’s arrival date in which they are to be picked up by the guest at Guest Services.
Floridays Resort will charge a Packaging Handling Fee. Floridays Resort will charge $10.00 per package and $5 for Flat Envelopes (Flat rate envelopes from UPS/FEDEX/USPS). After 5 days the handling fee for packages will increase by $10 and continue to increase every 5 days until the package is signed and/or returned.
Check with the Bellman or Front Desk if you are expecting a package.
Please be sure it is addressed to:
ARRIVING GUEST: (NAME ON YOUR RESERVATION).
Packages without names of reserved arriving guests will be returned.
Yes, our Palm Café is open from 7:00 a.m. to 10:00 p.m. on weekdays and 7:00 a.m. to 11:00 p.m. on the weekends, and our Pool Bar opens at 11:00 a.m. daily.
Floridays Resort Orlando is located along International Drive where restaurants, attractions, and shopping is a short ride away.Area Guide
Smoking is not permitted in hotel rooms. Smoking is permitted in designated outdoor smoking locations. Guests may request location information at check-in. Should evidence of smoking be discovered, a $250 fee will be assessed and charged to the credit card on file.
Please note: smoking marijuana is not permitted at any time, even in designated smoking areas.
*Any cancellations made 24 hours prior to check-in for stays June 1 – December 17, 2020 will not incur any cancellation fees.*
Any of the information we collect from you may be used in one of the following ways:
To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey, or other site feature
To send periodic emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We comply with the requirements of COPPA (Children’s Online Privacy Protection Act) and we don’t collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also see our Terms and Conditions section (below), establishing the use, disclaimers, and limitations of liability governing the use of this website.
This policy was last modified on 1/07/2016.
12562 International Drive
Orlando, Florida 32821
Phone: (877) 821-3018
Terms and Conditions—Web Content and Materials
The information and materials contained in this web site are for marketing and informational purposes only and do not purport to be any measure of complete disclosure about Floridays Resort® Orlando or its affiliates and/or subsidiaries (hereinafter collectively referred to as the "Company"). For further information regarding the Company please see the General Information section of this website. The terms and conditions of, the access to and use of the information and materials contained in this web site are subject to change without notice. Not all products and services are available in all areas, and your eligibility for any particular product or service is subject to the final approval and acceptance of the Company.
THE COMPANY MAY DISCONTINUE OR MAKE CHANGES TO THE INFORMATION, PRODUCTS OR SERVICES DESCRIBED IN THIS WEB SITE AT ANY TIME. THE INFORMATION, PRODUCTS OR SERVICES IN THIS WEB SITE SHALL NOT BE DEEMED ACCURATE OR CURRENT EXCEPT AS OF THE DATE OF POSTING AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY DOES NOT UNDERTAKE, AND SPECIFICALLY DISCLAIMS, ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND THE INFORMATION, PRODUCTS OR SERVICES DESCRIBED IN THIS WEB SITE. THE COMPANY RESERVES THE RIGHT TO TERMINATE ANY OR ALL PRODUCTS SERVICES OR OFFERINGS, IF ANY, SET FORTH IN THIS WEB SITE WITHOUT PRIOR NOTICE. FURTHERMORE, BY OFFERING INFORMATION, PRODUCTS OR SERVICES VIA THIS WEB SITE, NO SOLICITATION IS MADE BY THE COMPANY TO ANY PERSON TO USE SUCH INFORMATION, PRODUCTS OR SERVICES IN JURISDICTIONS WHERE THE PROVISION OF SUCH INFORMATION, PRODUCTS OR SERVICES IS PROHIBITED BY LAW.