Q:  What Is Floridays Smoking Policy?

A: Smoking is not permitted in hotel rooms/hotel suites. Smoking is allowed only in designated outdoor smoking locations. Guests may request location information at check-in. Should evidence of smoking be discovered, a $250 fee will be assessed and charged to the credit card on file.

Cannabis: We expect all guests staying at Floridays Resort Orlando to be aware of and adhere to all applicable laws and hotel policies regarding the use of cannabis and related products in accordance with the Florida Statue which does not allow for the smoking of cannabis, regardless of medical status, in any public area. Public areas at this hotel include the pool area, parking area, building corridors and courtyards, and all other areas, indoor and outdoor, throughout the property. Further to this policy, smoking of any kind is prohibited within any indoor space, including the guests’ rooms. Designated smoking areas are located around the property for tobacco use only. Violations of this policy will result in fines of up to $250 and eviction from the property.

 

Q:  What Is Floridays Noise Policy?

A:  Should noise transmission create a disturbance or a nuisance, the responsibility is of the respective registered guest to abate the noise transmission. In order to ensure the comfort of all guests, radio, hi-fi, television sets, mobile devices, and all other such audio equipment generating noise must be turned down to a minimum volume so as not to disturb other guests between the hours of 10:00 p.m. and 8:00 a.m. Any person(s) violating this policy will be warned and may be subject to eviction with subsequent fees.  

 

Q: Does Floridays accept pets?

 A: Yes, with the following limitations.

• The weight limit for pets is 75 pounds.
• Only two pets are allowed per room.
• Animals such as but not limited to reptiles, horses, pigs, cattle, goats, sheep, chickens or other fowl, or birds are prohibited.
• A copy of your pets’ shot records from a veterinarian must be emailed to the hotel dated no earlier than ten days from the time of arrival – the email is customerservice@floridaysorlando.com. Dogs must be up-to-date with bordetella, distemper, and rabies vaccines. Cats must be up-to-date with FVRCP and rabies vaccines. The owner also takes responsibility and assures pet(s) are up-to-date with flea/tick treatments.
• Pet Agreement provided by the hotel must be completed, signed, and emailed to the hotel before arrival. The email address is customerservice@floridaysorlando.com. The agreement can be emailed to you or printed from our website. Printable Agreement

• Dogs must be walked in designated dog walking areas only, and cleaning up after the pet is the responsibility of the pet owner and is required.
• Pets and emotional support animals are not allowed in restaurants, lounges, pool areas, game room, or any other area not designated as “pet friendly.”
• When in any designated pet-friendly area, the pet(s) must be in a crate or on a leash.
• The only pet-friendly areas where pets are permitted without a leash are inside your designated guest room.
• A $200 fee will be posted to each room a pet(s) occupies.
• Pets arriving without a signed policy and without proper documentation from the vet will relocate your pet to the nearest local kennel at the owner’s expense.
• If your pet disposes of any urine or excrement in a guest room, an additional cleaning fee will be added to your bill.
• If your pet(s) is left alone in the room, we ask that it is placed in a crate environment (if not in a crate environment, your “Do Not Disturb” sign must be placed on the door).
• Arrangements must be made with our Housekeeping Department regarding servicing your guest room. During housekeeping service, one of the following needs to occur: the owner is present in the room with the pet(s), the pet is removed from the room, or the pet is crated safely.
• In fairness to all of our guests, you are fully responsible for your pet’s actions. Should noise from your pet become an issue, our management team will contact you to address the situation. If the problem is not addressed, our Security Department reserves the right to resolve the situation. This may include relocation of your pet to our nearest kennel or eviction at the owner’s expense.
• We accept pets under our pet-friendly program. Any animal exhibiting aggressive behavior will not be permitted on the property. Guest accepts responsibility for their pet(s) and will not hold the hotel responsible for any incidents involving guest pets. Guest accepts responsibility for any damage to the room or its contents incurred as a result of the pet occupying the room.

Q:  Does The Hotel Offer Housekeeping?

A: Our housekeeping services are designed to prioritize your comfort and cleanliness. Should you require housekeeping services, please advise the guest service agent at check-in or by noon the day prior to when the service is required.

Full Cleaning

Includes: Sheet change, full cleaning, towel refresh, trash removal, replacement of toiletry products, full dish wash, full vacuum, and full clean of all surfaces.

The charge for a full cleaning is as follows: Two-Bedroom Units: $70 | Three Bedroom Units: $85

Q:  What Are The Hotel Check-In And Check-Out Times?

A:  Check in time begins at 4 p.m.. You are more than welcome to arrive early and if your room is available, our Front Desk Team will be able to check you in. Any arrivals before 1 p.m. will be subject to availability and may be subject to an early check-in fee of $35. Should your room not be available, you can always store your luggage with our bell staff.

Our standard check-out time is at 11 a.m.. For any check-out time after 11 a.m., it is subject to availability on the day you depart and may be subject to an additional fee. To request a late check-out, please contact our Front Desk Team.

Q:  How Many People Can Sleep In A Two-Bedroom Suite?

A:  The two-bedroom suite sleeps up to six.

Q:  How Many People Can Sleep In A Three-Bedroom Suite?

A:  The three-bedroom suite sleeps up to eight.

Q:  Does The Hotel Accept Pets?

A:  Yes. Guests are permitted to have up to two common domestic pets weighing no more than 75 lbs. There is a onetime non-refundable cleaning fee of $200 for both pets, per stay. 

Q:  Does The Hotel Offer Shuttle Service To Theme Parks?

A:  The hotel offers scheduled shuttles to Walt Disney World theme parks, SeaWorld, and Universal. The shuttle times will vary depending on the hours of the theme parks. For more details, check this link.  FLORIDA BUS SERVICE also can arrange private car transportation to any destination within Central Florida. Please contact them at 321-329-4039.

Q:  Does The Hotel Offer Shuttle Service To The Airport?

A:  The hotel doesn’t provide airport transportation. Taxi cabs are easily available and we are more than happy to coordinate for you. An average taxi cab ride is between $55 for up to four people, one way. In addition, there is transportation with Platinum Transportation. Please contact them at 407-492-8888.

Q:  Is There A Way To Purchase Theme Park Tickets At The Hotel?

A:  Yes. There is a concierge desk located in the hotel lobby where guests can purchase tickets (theme park tickets, dinner show tickets, etc.). For complete concierge services please contact them at 321-329-4039 or visit https://kgstix.com/funhub/.

Q:  Can The Hotel Accept Mailed Packages For Guests?

A:  Yes. Floridays Resort Orlando accepts packages for any of our guests during their stay and prior to check-in. Packages are stored in our Bell Closet until the guest’s arrival date in which they are to be picked up by the guest at Guest Services.

Floridays Resort will charge a Packaging Handling Fee of $10 per package and $5 for Flat Envelopes (Flat rate envelopes from UPS/FEDEX/USPS). After 5 days the handling fee for packages will increase by $10 and continue to increase every 5 days until the package is signed and/or returned.

Check with the Front Desk if you are expecting a package.

Please be sure it is addressed to:
ARRIVING GUEST: (NAME ON YOUR RESERVATION).

Packages without names of reserved arriving guests will be returned.

Q:  What Time Does The Pool Close?

A:  11 p.m.

Q:  Is There A Grocery Store Close By?

A:  Yes. Publix grocery is within walking distance of the hotel.

Q:  Does The Hotel Offer A Grocery Delivery Service?

A:  Yes. Floridays Resort offers grocery delivery from Publix Super Markets, powered by Instacart. Simply go to publix.com/resortdelivery and search for zip code 32821 to shop online for family meals, snacks, over-the-counter medicines, and staple items. Groceries are hand-picked by professional shoppers from Instacart, packed, and delivered to the resort. Please note: Floridays Resort does not hold groceries for guest. When ordering from Instacart, please include your building letter and room number to have your groceries delivered straight to you.

Q:  Does The Hotel Have Internet Access?

A:  Yes. There is wireless Internet throughout the property and in all the suites.

Q:  Can I Park My Commercial Truck Or Commercial Vehicle In The Floridays Parking Lot During My Resort Stay?

A:  No. Unfortunately, commercial vehicles or trucks are not permitted in our parking lots. Please plan to park them elsewhere in approved parking outside of Floridays property, and arrange shuttle transportation to and from the resort from your vehicle. This is in accordance with the Filed Documents of Floridays Orlando Ventures, LLC, which govern the rules of operation of Floridays Resort Orlando.

Q:  Is There A Vehicle Charging Station On Property?

A:  Yes. The vehicle charging station is located by Building B.

Q:  Do You Have A Restaurant On Property And What Are The Hours Of Operation?

A:  Yes, our Palm Café is open from 7 a.m. to 10 p.m. on weekdays and 7 a.m. to 11 p.m. on the weekends, and our Pool Bar opens at 11:00 a.m. daily.

Q:  Does The Rate Include Breakfast?

A:  No. The Palm Café on property does serve breakfast, lunch, and dinner cooked to order.

Q:  What Restaurants Or Shops Are Near Floridays?

A:  Floridays Resort Orlando is located along International Drive where restaurants, attractions, and shopping is a short ride away. For more information including an area guide, please click here.

Q:  What Is The Best Way For Me To Drive To Floridays Resort Orlando (Without Getting Lost)?

A:  Please check out our "Contact & Location" section of this website. There you'll find driving directions, our street address (12562 International Dr., Orlando, FL 32821) and our location on Google Maps, which will help you or your GPS find us. Some people like to enter longitude/latitude in their GPS to help accuracy. Floridays is at: 28.386379,-81.481562. Also, please note that we are located directly behind the Benihana restaurant, so you'll turn in immediately south of that restaurant and you'll see the "Floridays Temporary Entrance" sign there. Or you can call if you get lost: 407-238-7700.

Q:  What Is Included In The Resort Fee Charge?

A:  The Floridays Resort daily resort fee of $30.00 plus tax, per suite, per night, will be added to the room rate. The resort fee includes: 

• Self-parking 
• Scheduled theme park shuttles
• Wi-Fi internet in all suites and public areas
• Fitness Center Access
• Unlimited local and 800-number phone calls
• Business Center Access

 

Q:  Will My Credit Card Be Charged When Checking In To Floridays?

A:  Upon check-in, we will run an "authorization" on the card for the total room charges, plus $50 per day per suite for any potential incidental charges. The card will not be charged prior to the guest's check-out.

For guests staying 14 days or longer, upon check-in we will run a hard charge on the card for the total room charges, plus $50 per day per suite for any potential incidental charges. Any incidental funds not used, will be returned to your card at the end of your stay. These funds may be held by your financial institution for seven business days or longer after your departure.

Bank Debit / Check Cards: If the debit/check card you are using is attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay, in addition to $50 per day. This is held in case of incidental charges. These funds may be held by your financial institution for seven business days or longer after your departure.

 

Q:  What Is Floridays Deposit And Cancellation Policy?

A:  Floridays charges a deposit of first night room and tax due at the time of booking.

Guests will have 72 hours prior to arrival to cancel a reservation in order to avoid forfeiture of first night plus tax room deposit. This policy may not apply depending upon the promotion that a guest has selected to book. 

 

Q:  Can I Pay For My Stay In Advance?

A:  The resort does not offer any pre-payment options. For the safety and security of our guests, the guest checking in must provide their own valid credit or debit card, along with their photo identification, upon arrival at our resort for our Guest Service Team to process payment for the pending balance and continue with the check-in process.

 

Q:  What Is The Check-In Age?

A:  A guest of 21 years or older needs to check into the room, providing payment for the reservation, and staying in the same room. Our Front Desk will request an ID at check in and will need to confirm the guest’s age.

 

Q:  What Is Floridays Smoking Policy?

A: Smoking is not permitted in hotel rooms/hotel suites. Smoking is allowed only in designated outdoor smoking locations. Guests may request location information at check-in. Should evidence of smoking be discovered, a $250 fee will be assessed and charged to the credit card on file.

Cannabis: We expect all guests staying at Floridays Resort Orlando to be aware of and adhere to all applicable laws and hotel policies regarding the use of cannabis and related products in accordance with the Florida Statue which does not allow for the smoking of cannabis, regardless of medical status, in any public area. Public areas at this hotel include the pool area, parking area, building corridors and courtyards, and all other areas, indoor and outdoor, throughout the property. Further to this policy, smoking of any kind is prohibited within any indoor space, including the guests’ rooms. Designated smoking areas are located around the property for tobacco use only. Violations of this policy will result in fines of up to $250 and eviction from the property.

 

Q:  What Is Floridays Noise Policy?

A:  Should noise transmission create a disturbance or a nuisance, the responsibility is of the respective registered guest to abate the noise transmission. In order to ensure the comfort of all guests, radio, hi-fi, television sets, mobile devices, and all other such audio equipment generating noise must be turned down to a minimum volume so as not to disturb other guests between the hours of 10:00 p.m. and 8:00 a.m. Any person(s) violating this policy will be warned and may be subject to eviction with subsequent fees.  

 

 

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